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Rain of Las Vegas BBB Business Review

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Rain of Las Vegas
Average rating:  
 1548 reviews
 by Victoria Newman
New Water Softener

Getting a quote was super fast and easy and they answered all my questions. Wyatt installed the system and did a great job!! Would definitely recommend getting a water softener from RAIN - makes such a big difference on hair and skin. Top notch quality customer service from RAIN!

Good Morning Victoria,Thank you for the great review! We are very glad you are enjoying your Rain quality water and Wyatt's customer service! We are very grateful for choosing Rain and look forward to serving your water treatment needs in the future....Michael, The Rainman

 by Jason Rauhoff
Great system

Not only was the system installed quickly and efficiently, the customer service from Wyatt was top-notch. Ever since we had the system installed at the house our drinking water, clothes washing, and showering has been elevated to a whole new level. I would highly recommend this system and this company to anyone in the future. Thank you very much for your excellent service!

Good morning Jason,Good Morning,Thank you for the great review and recommendation! We are very glad you are enjoying your Rain quality water as well as Wyatt's customer service! We are very grateful for choosing Rain and look forward to serving your water treatment needs in the future....Michael, The Rainman

 by Gary Nakagawa
New Softener & Conditioner System

I am a very detailed type and today am a very satisfied customer! Matt Padget was the technician involved. He took the time to check and double check (test) the quality of the water. It was determined the house existing system was not functioning properly i.e., not providing soft water, and although only 6 years old, the system had to be replaced! I thank Matt very much for taking the time to show me "why" the system had to be replaced. He went through the installation process of the complete new system in quite detail fashion which I appreciated. There were some hiccups along the way but he was well equipped and able to resolve all issues. Matt is a very proffesional individual, very competent, fully committed to the task at hand, and customer focused! He is a keeper, do not let him go! I look forward and will request Matt for any future routine service and/or maintenance. Money well spent! Thank you kindly for your excellent service!

Thank you for the outstanding review on Matt's customer service and thoroughness, he is one of the best in the business! We are glad you are enjoying your Rain Water System. We are very grateful for your business and look forward to serving your future water treatment needs. Thanks again for your great recommendation.Michael, The Rainman

 by Robert Barringer
New system

Brand new system installed three weeks ago from Rain of Las Vegas and oh my God way better than expected. We love it thank you so much for the water is awesome. The competition is all about sales tactics and interest payments and whatever these guys are straight up honest thank you Rain Las Vegas

 by Robert Barringer
New system

Thank you very much for my new Rain system, which ended up being half the price of your competitors and oh my God that super pressure sales tactics of some of your competitors. I’m so glad that was told to call you guys and put this into my house thank you I love the system. The water is great.

Good Morning Robert,First and formost I would like to thank you for choosing Rain of Las Vegas. We appreciate your compliments on the way that we conduct our business. We have found that by being family owned and operated we maintain an amazing amount of honesty and integrity with our customers. We are very glad you are happy with your equipment and the customer service provided by Rain. Should you have any questions please feel free to contact us at your conveinence.Thank you!Michael, The Rainman

 by George Kubin
Appreciate excellent customer service

Recently had a water softener installed by Rain of Las Vegas. Was an excellent experience from the first time I called. They quoted a price on the first call and installed 2 days later. Replacing an old system from a business that could not even schedule a service call unless I waited a month. A recently retired from owing my own independent retail business. It makes a big difference to me how I am treated. The quality of the service was A+. Will be calling again when my drinking water system needs to be replaced. Keep up the good work!

Good Morning George,Thank you for choosing Rain of Las Vegas for your water treatment needs! We are very gald you are happy with our customer service and thouroughness on the benefits and maintenance of our products. It makes all of us proud to help our clients solve the problems caused by the Las Vegas Water and to have a better quality of life. Please contact us if you should have any questions in the future as we are here to serve you and you won't wait a month for service........ Thanks again for the great review & recommendation!Michael, The Rainman

 by Richard Toft
These folks are the Best!

Like most homeowners shopping around for a water softener, I spent a few hours looking over the products at the big box stores, Amazon, and reaching out to some local plumbers. Eventually, I found Rain's website and was impressed by the Better Business Bureau ratings and client reviews. It was a weekend morning so I did not think I would get a response to my inquiry until Monday, but in a few minutes I received a telephone call from Joe. We chatted for about ten minutes and I was so impressed with Joe's knowledge and the firm's thirty year history in Vegas, I ended up buying a water softener system over the phone. The system was installed early the following week. Matt, the installer was equally impressive and did a beautiful install in about a hour or so. Explained everything and told me that both he and his wife had been working for Rain for years and considered it family. These folks are honest, hardworking folks that will treat you fairly and stand by their products and installation. Don't waste your time with the big box stores or other plumbing outfits. A few weeks earlier, I had received a quote for a similar water softener system from a plumbing company that was doing some other work at my home. That quote was literally twice the cost of Rain's system. Couldn't be happier that I went with Rain.

Good Afternoon Richard,We are very pleased we could earn your water treatment business. We could not agree more with you on Joe, he's the best there is in the business being very passionate and caring. We are glad you enjoyed your experience with Matt on the installation, he does great work..... Both have been with the company for many years. We'll make sure to pass this along to all of the team tomorrow morning. Once again thank you for the recommendation and review. Please contact us with any questions........Michael, The Rainman

 by Scott Wallat
Installation

David E. did a fine job installing the water softner and the reverse osmosis units. There were extra challenges in the job and David was able to accomplish the job successfully. Thanks!

Good Morning Scott,Thank you for the positive review! We are very grateful for your business and we look forward to serving your water treatment needs in the future. Be assured you have invested in the best water treatment systems and we are sure you will enjoy all the benefits of quality water. We'll pass this along to David and the team........ Thanks again!Michael, The Rainman

 by David Debejian
Rain water system

When you are new to an area its not always easy to find good reliable people that give you straight talk. But i hit the jackpot with Wyatt at Rain Water Conditioning. I now have my system in place. A clean dependable company and as Wyatt showed competent trustworthy employees. Dont hesitate to call them.

David D.

Good morning David,Thank you for the great review and recommendation! We are very grateful for your business and glad you enjoyed your customer service experience with Wyatt, he's a great guy! Please contact us if you should have any questions or concerns and again, thank you! Thanks again for your business and please reach out to us if you should need anything.Michael, The Rainman

 by V. Richardson
Excellent Service

David recently installed a new soft water system for me earlier this year. I have had contact with him over the years for the servicing of the filter system for reverse osmosis at my home. He is both comfortable and expert. I always ask for him. V. Richardson

Good Afternoon,Thank you for the great review! We are very grateful for your business and glad you enjoyed your customer service experience with David, he's a great guy! Please contact us if you should have any questions or concerns and again. Thanks again for your business and please reach out to us if you should need anything.Michael, The Rainman

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