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Rain of Las Vegas BBB Business Review

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Rain of Las Vegas
Average rating:  
 1552 reviews
 by Alexandra Karvounidis

I would like to express my deepest gratitude to Rain of Las Vegas for the exceptional service I received in my quest in buying a water softener. I spoke to Nikki several times, and each time she was friendly and answered all my questions. Additionally, the knowledgeable technician, Wyatt, explained all the components thoroughly and explicitly. Once again, thank you all for giving us such excellent service!

Good Morning Alexandra,Thank you for choosing Rain of Las Vegas for your water treatment needs! We are very gald you are happy with both Nikki and Wyatt's customer service and thouroughness on the benefits and maintenance of our products. It makes all of us proud to help our clients solve the problems caused by the Las Vegas Water and to have a better quality of life. Please contact us if you should have any questions in the future as we are here to serve you. Thanks again for the great review and recommendation!Michael, The Rainman

 by Sandra
Best thing I did

The best investment for my condo. Both gentlemen that came where very professional,fast. The price for me was better than other six companies I called. Maintenance check was just as fast and worth the fee. My plants and appliances love the water.

Good Afternoon Sandra,Thank you for the great review and recommendation. We are very glad you enjoyed your experience as well as the price and service that was provided. We are happy we could earn your business, we look forward to serving you in the future..... Thanks again!Michael, The Rainman

 by Dan Smerz
Pain Free

Our existing water softener system quit working after 10 years. I reached out to Rain based upon positive reviews, and I wasn't disappointed. All their folks from the gal who answered the phone to the tech who installed were incredibly professional. I was good with the price too, and they never tried to unnecessarily upsell me. Whole process was 'pain free'. Highly recommend!

Hi Dan,Thank you for the positive review and recommendation! We are very glad you are happy with our products, workmanshipand price. Should you have any questions please telephone us. We'll make sure to pass this along to our team on Friday morning. Enjoy your Rain Water and thanks again.....Michael, The Rainman

 by M. Finkle
Great Water Service Company

Great Water Softener Service

We had Joe come to replace our old water softener system and not only was he professional and polite, he was helpful in explaining how the new system worked, and sure to set it up before leaving. The company is very responsive and helpful. We are also happy the system is made in USA and comes with a great warranty. I highly recommend Rain of Las Vegas and we will have them service our reverse osmosis system too.

Good Morning,Thank you taking time to review our operation. We are glad you're pleased with Joe's service and installation! He is one of a kind and has much water treatment experience in the Las Vegas valley. We are also very happy that you are pleased with your Rain quality water and that you are enjoying all the benefits of conditioned water for your family. We'll make sure to pass this along to Joe and our team in the morning. Thank you for your support and please contact us with any questions you may have.........Michael, The Rainman

 by Victoria Newman
New Water Softener

Getting a quote was super fast and easy and they answered all my questions. Wyatt installed the system and did a great job!! Would definitely recommend getting a water softener from RAIN - makes such a big difference on hair and skin. Top notch quality customer service from RAIN!

Good Morning Victoria,Thank you for the great review! We are very glad you are enjoying your Rain quality water and Wyatt's customer service! We are very grateful for choosing Rain and look forward to serving your water treatment needs in the future....Michael, The Rainman

 by Jason Rauhoff
Great system

Not only was the system installed quickly and efficiently, the customer service from Wyatt was top-notch. Ever since we had the system installed at the house our drinking water, clothes washing, and showering has been elevated to a whole new level. I would highly recommend this system and this company to anyone in the future. Thank you very much for your excellent service!

Good morning Jason,Good Morning,Thank you for the great review and recommendation! We are very glad you are enjoying your Rain quality water as well as Wyatt's customer service! We are very grateful for choosing Rain and look forward to serving your water treatment needs in the future....Michael, The Rainman

 by Gary Nakagawa
New Softener & Conditioner System

I am a very detailed type and today am a very satisfied customer! Matt Padget was the technician involved. He took the time to check and double check (test) the quality of the water. It was determined the house existing system was not functioning properly i.e., not providing soft water, and although only 6 years old, the system had to be replaced! I thank Matt very much for taking the time to show me "why" the system had to be replaced. He went through the installation process of the complete new system in quite detail fashion which I appreciated. There were some hiccups along the way but he was well equipped and able to resolve all issues. Matt is a very proffesional individual, very competent, fully committed to the task at hand, and customer focused! He is a keeper, do not let him go! I look forward and will request Matt for any future routine service and/or maintenance. Money well spent! Thank you kindly for your excellent service!

Thank you for the outstanding review on Matt's customer service and thoroughness, he is one of the best in the business! We are glad you are enjoying your Rain Water System. We are very grateful for your business and look forward to serving your future water treatment needs. Thanks again for your great recommendation.Michael, The Rainman

 by Robert Barringer
New system

Brand new system installed three weeks ago from Rain of Las Vegas and oh my God way better than expected. We love it thank you so much for the water is awesome. The competition is all about sales tactics and interest payments and whatever these guys are straight up honest thank you Rain Las Vegas

 by Robert Barringer
New system

Thank you very much for my new Rain system, which ended up being half the price of your competitors and oh my God that super pressure sales tactics of some of your competitors. I’m so glad that was told to call you guys and put this into my house thank you I love the system. The water is great.

Good Morning Robert,First and formost I would like to thank you for choosing Rain of Las Vegas. We appreciate your compliments on the way that we conduct our business. We have found that by being family owned and operated we maintain an amazing amount of honesty and integrity with our customers. We are very glad you are happy with your equipment and the customer service provided by Rain. Should you have any questions please feel free to contact us at your conveinence.Thank you!Michael, The Rainman

 by George Kubin
Appreciate excellent customer service

Recently had a water softener installed by Rain of Las Vegas. Was an excellent experience from the first time I called. They quoted a price on the first call and installed 2 days later. Replacing an old system from a business that could not even schedule a service call unless I waited a month. A recently retired from owing my own independent retail business. It makes a big difference to me how I am treated. The quality of the service was A+. Will be calling again when my drinking water system needs to be replaced. Keep up the good work!

Good Morning George,Thank you for choosing Rain of Las Vegas for your water treatment needs! We are very gald you are happy with our customer service and thouroughness on the benefits and maintenance of our products. It makes all of us proud to help our clients solve the problems caused by the Las Vegas Water and to have a better quality of life. Please contact us if you should have any questions in the future as we are here to serve you and you won't wait a month for service........ Thanks again for the great review & recommendation!Michael, The Rainman

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