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We had a great experience with Rain Water of Las Vegas from start to finish. The entire process was fast and easy. Nikki at the shop was friendly, knowledgeable, and answered all of our questions. She made the purchasing process quick and stress free.
Shawn, our technician, was amazing. He was friendly, easy to talk to, and took the time to explain how the new system works and what to watch for. He worked incredibly fast and was helpful every step of the way.
Overall, it was a 10 out of 10 experience and we would highly recommend Rain Water of Las Vegas.
Good Morning Yvette,Thank you so much for taking the time to share your wonderful experience with Rain Water of Las Vegas! We're thrilled to hear that the entire process was fast, easy, and a perfect 10 out of 10 for you.We're especially grateful for your kind words about Nikki—she truly excels at making the purchasing process smooth and stress-free with her knowledge and friendliness. And it's fantastic to know Shawn impressed you with his expertise, efficiency, and helpful explanations during the installation. Our team works hard to provide that level of service, and feedback like yours motivates us to keep it up!We truly appreciate your recommendation and look forward to serving you again in the future. If there's anything else we can do, please don't hesitate to reach out.Thanks again!Michael, The Rainman
We contacted Rain of LV when our 10+ year old legacy R/O system (purchased thru another company) developed a couple of leaks in failing tube connections. Rain previously had done repair work on our home water softener unit and replaced the R/O system's filters. Given the fairly urgent need (due to the leaks necessitating shut off of water to the sink), the team at Rain was able to respond to our service request that same morning. Russell arrived as scheduled and talked us thru the economics of the repair vs replace decision. There was no upsell pressure, he was equally willing to repair the old system as to install new. We decided to replace and Russell had the job completed within 30-40 minutes. We are very satisfied with our experience and will recommend Rain to our neighbors. Only minor callout we have is that Rain’s website and Google reflects their business hours as opening at 7am, however in reality it is apparently 8am according to the voicemail answering message (?)
Good Morning Charlie,Thank you so much for taking the time to share such a detailed review and for trusting us again with your home’s water systems.We’re glad we could get out the same morning and help you resolve the leaks quickly. It’s great to hear that Russell walked you through the repair vs. replace options clearly and that you felt no pressure—our goal is always to give honest information and let you decide what’s best for your home. We truly appreciate your recommendation to your neighbors.Thank you as well for pointing out the inconsistency with our posted business hours. That’s very helpful feedback. We’re physically open for salt and water customers (Walkin's) at 6:30am however the office is not fully staffed and our telephones are turned on at 8:00am. Our main telephone number also serves as a 24/7 emergency line to get in touch with one of our technicians, should the need arise.We appreciate your business and are here anytime you need us in the future.Michael, The Rainman
From initial contact to receiving a quote to installation, Rain of LV have provided top notch service and products. They patiently explained how the systems work, suggested the systems we needed for our family size. Their prices are competitive and reasonable. Installation was prompt and efficient. Matt who installed our water softener and RO, again, patiently walked through the systems with us during and after the installation. Very happy with the experience. Highly recommend.
Good Afternoon Derek and Vivian,Thank you so much for taking the time to share this wonderful review!We’re thrilled to hear that your experience was smooth from the first phone call through to installation, and that our team was able to clearly explain the systems and help you choose the right setup for your family. It’s great to know you found our pricing fair and our installation prompt and efficient.We’ll be sure to pass your kind words along to Matt and the rest of the team—they’ll really appreciate the recognition.Thank you again for your trust, your business, and for recommending Rain of LV. If you ever have any questions about your water softener or RO system, we’re always here to help.Michael, The Rainman
Russel just finished installing our new softner. He was quick and thorough as well as very knowledgeable and friendly. Great service
Good Morning Rick,Thank you so much for the great review! We’re glad to hear Russell did a great job installing your new Rain water softener and that you found him quick, thorough, knowledgeable, and friendly. We truly appreciate your business and your kind words. If you ever need anything or have questions about your new system, we’re always here to help!Michael, The Rainman
Always professional, always on time and always makes sure equipment is working properly before job is closed.
Dear William,Thank you so much for your kind review! We truly appreciate your trust and the time you took to share your experience. Your feedback means a lot to us, and it’s wonderful to hear that we’ve met your expectations—especially when it comes to reliability, professionalism, and ensuring everything runs smoothly.Your satisfaction is our top priority, and we’re committed to delivering that level of service with every job. If you ever need us again, don’t hesitate to reach out!Wishing you a great day ahead!Michael, The Rainman
Courteous, on time. Great job, great service.
Good Morning Glenn,Thank you for your kind words! We’re happy to hear you had a great experience. Have a wonderful day!Michael, The Rainman
I really love the excellent drinking water. I’m giving my daughter & son-in-law money to get the same. They will have to be shown the difference and purity, however. Hopefully, they choose you, also.
Merry Christmas Susan....We’re thrilled to hear how much you’re enjoying the water and truly appreciate you recommending us to your daughter and son-in-law. We’d be happy to show them the difference in taste and quality, and explain more about the purity and benefits so they can make an informed choice.If they’d like, they can reach out to us directly for a demonstration or any questions. We hope to have the opportunity to serve them as well. Thank you again for your support!Michael, The Rainman
Russel gave us a free estimate for a new water softner, we had to sleep on it. He understood, we called him the next day and he installed the new water softner. It is working really good, the waterspots on my shower are gone with just a quick wipe after a shower. We have noticed our skin feels less dry. Russel was quick and very efficent with the install, no problems after.
Madeline and Michael Johnson
Hi Folks, Thank you so much for taking the time to share this wonderful review.We’re glad you felt comfortable taking the time you needed with the estimate, and we’re happy to hear the new water softener is already making such a difference—fewer water spots and softer skin are exactly what we hope our customers experience.Russel will be thrilled to know his efficiency and workmanship stood out to you. If you ever have any questions about your system or need anything in the future, please don’t hesitate to reach out.Thank you again for trusting us with your home water needs.Michael, The Rainman
Just purchased a new home with an old outdated water system. Referred to rainwater by our real estate agent who also uses their product. Being out of the area this was a great referral, I called and JOE came out and assessed our needs and we installed the quad 80 system. JOE answered all our questions and waited until we replaced our water heater And then came and did a great install and could not be happier with the product the service and the company good work guys.
Good Evening David,Thank you so much for taking the time to share this wonderful review!We’re thrilled to hear that your real estate agent’s referral worked out so well and that you’re happy with your new Quad 80 system. It’s great to know that Joe was able to answer all your questions, work around your water heater replacement, and make the installation smooth.We truly appreciate your trust in us with your new home’s water system and your kind words about our product, service, and team. If you ever have any questions or need anything in the future, we’re always here to help.Enjoy your new home and your new water!Michael, The Rainman
David relocated our water softener from our old home to our new home and also installed a new R/O Unit. He was clean, professional and I highly recommend using this company. We have been loyal customers for years and as a Realtor, I recommend them to all my clients.
Thank you so much for the wonderful review and for your many years of loyalty! We truly appreciate you trusting us with your water treatment needs at both your old and new home.We’re glad to hear David took great care of you with the water softener relocation and new RO installation. Your recommendations mean a lot—especially coming from a Realtor who trusts us with their clients as well.Thank you again for your continued support and referrals. We're always here if you need anything!Michael, The Rainman


